Information We Collect

We collect limited personal data necessary to provide our SEO services, operate our website, and respond to your enquiries. This includes details you submit and some automatically gathered technical data.

• Contact details you provide, such as name, email address, phone number, and company name, when you complete forms on our site.
• Technical information about your visit, including IP address, browser type, device details, and usage patterns collected automatically.
• Cookies and similar technologies used to remember your settings, analyse website usage, and improve your experience.
• Any additional information you share when communicating with us directly (for example, through email or contact forms).

How We Use Your Information

We process your personal information to operate our website, deliver requested services, respond to enquiries, and support your relationship with Arafemoria.

• To deliver and manage our SEO services, respond to enquiries, and fulfil contracts or requests.
• To improve our website, analyse trends, and monitor usage patterns for better user experience.
• To communicate important updates, marketing (with your consent), or respond to specific queries.
• To comply with legal obligations, enforce our terms, or protect our rights and the safety of users.

Our Legal Basis for Processing

We process your data only when we have a valid reason, as required by law. The legal bases for processing depend on the nature of your interaction with us.

When We Share Your Data

We do not sell or rent your personal data. We only share your information with trusted third parties when necessary to deliver our services or as required by law.

• Service providers who assist us in operating our website, such as hosting, analytics, and IT support partners, may have access to your information solely for service delivery.
• Professional advisors and regulatory authorities may receive your data to comply with legal requirements or to protect our business interests.
• If our business structure changes (e.g., a merger or acquisition), your information may be transferred in accordance with applicable law and with appropriate safeguards.

Data Security

We maintain appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, or disclosure. Access to your data is limited to those who need it for business purposes, and all handling follows strict confidentiality protocols. While we work to keep your information secure, no method of transmission over the internet is ever completely risk-free.

Your Rights

Data protection laws grant you certain rights regarding your personal information. You can exercise these rights by contacting us directly.

• You can request access to your personal data held by Arafemoria and ask for corrections if information is inaccurate.
• You have the right to request deletion of your data or restrict processing in certain circumstances, as outlined by law.
• You may object to specific uses of your information, such as direct marketing, and can withdraw consent at any time where consent was given.
• You have the right to lodge a complaint with the Data Protection Commission if you believe your rights have been infringed.

Cookies and Tracking

We use cookies and similar technologies to ensure website functionality, remember your preferences, and analyse usage. You can manage your cookie choices at any time using our site tools or browser settings.

Read our Cookie Policy Read our Cookie Policy

How to Contact Us

If you have any questions about this Privacy Notice or how we handle your information, please reach out to us using the contact details provided below. We aim to respond to privacy enquiries promptly and transparently.

Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our data practices or legal requirements. Any changes will be published here, and the updated date will indicate when the revision takes effect. We encourage you to review this notice regularly for updates.